Roger from Kansas on 12/9/2006 6:11:45 PM:
I must reply to "Roger/Jason/Kim." I would really like to know how making negative comments is "kind of a joke. We don't use a microwave - you can stand in front of the open kitchen and watch us cook your food to order when it comes in. I will admit that occasionally (sometimes more than occasionally) we get so "slammed" that patrons are often not helped or seated as soon as they walk in the door; we've had that problem for years. At Abigail's, our food cost is over 30%, compared to the industry standard of 25% or less and, it should be noted that the price you pay for dinner includes your entree, a salad, bread, veggie and starch. We have a ton of regular customers and we love them, just like we love the town of Rocheport. I invite anyone to visit us and please, have a little patience if we are running around like chickens with our heads cut off. Again, I would ask "Roger/Kim/Jason" to visit with me, but I doubt that they will for the same reason they create false names. Thanks to the people who did post positive comments - we get a ton of those in person and they are always appreciated even if we are too busy to acknowledge them as we should.
Oh, by the way, we do have two little dogs and they are Boston Terriers (Jake and Percy are their names) not pugs and they are in the restaurant from time-to-time in our off hours. The cat is not allowed in. Todd
- posted 12/2/2006 11:53:32 AM by Todd , Rocheport
Todd you admitted your problem - "patrons are often not helped as soon as they walk in the door; we've had that problem for years" - Now address the problem. The fix is simple.
As for the dogs thanks for validating I speak the truth.
I'm done!